Thank you for helping us promote and build intercultural competence, Marjorie and Don! Very nice article!
As a Canadian I am informal, consensus building, highly individualistic, and reserved before building trust and relationships through successful projects. I also define myself to a large extent by not being a Yank.
Do these generalizations sound familiar?
I learned from Don Rutherford, a facilitator who has consulted for many years with different organizations around the world, that identifying trends and generalizations about different cultures can help us work together more effectively. Don pointed out that generalizing vs. stereotyping is an important distinction. Generalizing helps to make better decisions. For example, I generally know that if I leave the house at 8 to get downtown it will take me 20 minutes longer than if I leave the house at 9, and I organize my day accordingly.
Don produced the Canadian Values Lens for Cultural Detective. When Don introduced Michelle and I to the Cultural Detectives Value Lenses we were struck…
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