Communication in Highly Productive Virtual Teams
- Same time/Same place
- Same time/Different place
- Different time/Same place
- Different time/Different Place
Separately, yet fairly simultaneously, I conducted a longitudinal study of twelve virtual teams (archived on a very antiquated site), tracked the communicative behavior of those teams, and correlated that team behavior with productivity measures. The goal was to discover communication differences between highly productive virtual teams and less-productive teams, and the results were published in the International Journal of Intercultural Relations.
The graphic below joins these two sets of findings by putting a few of the results of my study into the IFTF template. In the diagram below, in orange font, you will find descriptions of the purposes for which the highly productive teams used each type of communication. I believe it can serve as a useful guide for how to use the collaboration tools reviewed in this post.
(Click page numbers below to read more.)