I’ve been intending to write this post for a long time. Back in early 2012, longtime esteemed colleague Janet Bennett called me to ask a favor. I knew she was editing a new Encyclopedia of Intercultural Competence, a volume that should be in every serious library, so I was curious what she might ask of me. I was thrilled to hear that she wanted me to write an entry on “Creativity in Intercultural Training.”
Decades ago, colleagues would make fun of me for bringing into my training room yarn, masks, clay, scissors, colored paper, and glue. They swore to me that business people, executives in particular, did not like “crafts.” They would see us listening to music, moving, making human sculptures or films, and again swore that business people, especially executives, did not want to get so “creative.” Most of them were still lecturing or, perhaps, using critical incidents or cultural assimilator quizzes. While they wrote books, I created simulations and games. We all have our differing gifts.
The reason I felt so much passion about whole-body learning is that we all know intercultural competence involves our full selves: our mind, body and spirit, our emotions, brains, and hands. When entering a new place, we need to be able to hold onto our self esteem while letting go of what we “know” to be true. That involves super-human levels of wisdom, intuition, and flexibility. It involves “Super Learning,” and reinventing ourselves in a newer, more interculturally capable, edition. It involves creativity.
Things have obviously changed in our field in the intervening years. When Janet asked me to author the creativity entry for the Encyclopedia, I felt acknowledged for that uphill battle from so long ago. She instructed me that the entry would have to be short (five pages), as there would be over 300 entries total.
I very much enjoyed writing the piece, and am incredibly appreciative of my good friend Barbara Kappler, Assistant Dean, GPS Global Programs and Strategy, UMN Twin Cities at the University of Minnesota. She is perhaps the absolute best facilitator of intercultural learning I know, and she kindly reviewed and commented on my draft before I submitted the final version.
I highly recommend you purchase the complete two-volume encyclopedia, published by Sage in 2015, or ask your librarian to add it to their collection. The publishers have given me permission to share my three entries, however, so here is the link for you to read Intercultural Training Creativity.
Below is what Sage says about the full volume:
In 1980, SAGE published Geert Hofstede’s Culture’s Consequences. It opens with a quote from Blaise Pascal: “There are truths on this side of the Pyrenees that are falsehoods on the other.” The book became a classic—one of the most cited sources in the Social Science Citation Index—and subsequently appeared in a second edition in 2001. This new SAGE Encyclopedia of Intercultural Competence picks up on themes explored in that book.
Cultural competence refers to the set of attitudes, practices, and policies that enables a person or agency to work well with people from differing cultural groups. Other related terms include cultural sensitivity, transcultural skills, diversity competence, and multicultural expertise. What defines a culture? What barriers might block successful communication between individuals or agencies of differing cultures? How can those barriers be understood and navigated to enhance intercultural communication and understanding? These questions and more are explained within the pages of this new reference work.
- 300 to 350 entries organized in A-to-Z fashion in two volumes
- Signed entries that conclude with Cross-References and Suggestions for Further Readings
- Thematic “Reader’s Guide” in the front matter grouping related entries by broad topic areas
- Chronology that provides a historical perspective of the development of cultural competence as a discrete field of study
- Resources appendix and a comprehensive Index
The SAGE Encyclopedia of Intercultural Competence is an authoritative and rigorous source on intercultural competence and related issues, making it a must-have reference for all academic libraries.