CD Certification in Mexico in January!

DSC_4549You have asked for this. Repeatedly. “Help us get out of the snow, cold, and grayness of winter” for some terrific intercultural professional development. A Cultural Detective Facilitator Certification Workshop will be held January 16-18, 2020, in my hometown for the past 12 years—Mazatlán, México.

Mazatlán is home to gorgeous tropical colonial architecture, world-class seafood, dozens of miles of pristine beaches, a seven-mile oceanfront promenade, an historic lighthouse with crystal bridge, and some of Latin America’s best opera, ballet, and modern dance.  Located at the mouth of the Sea of Cortés, you can watch whales doing acrobatics, dolphins and manta rays jumping, huge colonies of tropical birds, and witness some of the world’s most dramatic sunsets. Mazatlecos or “salty feet” (patasaladas) are some of the most outgoing, friendly, and inclusive people you will ever meet. Click on any photo to enlarge it or view a slideshow.

 

I rarely facilitate these workshops, but I will this time, and I hope you’ll join me to learn more about two of my favorite things: Cultural Detective and Mazatlán. Certifications are highly interactive; this one will include a project in the community to enable attendees to get to know a bit of local culture and gain a feel for its people. In addition, we will have optional morning and evening activities to make the most of the location.

Cultural Detective is one of only two process-based intercultural competence development methods, and the only one available online for ongoing learning. Groups and teams improve their ability to collaborate by working together to debrief their own real experiences and sharing their Personal Values Lenses.

These workshops get rave reviews from both highly experienced professionals and those new to the intercultural field:

  • “Cultural Detective has changed my programs from a ‘deliverer of information’ focus to that of discovery, with less pressure on myself and participants.”
  • “Better than a master intercultural workshop! Facilitator exuded training experience and intercultural expertise.”
  • “Cultural Detective has become the backbone, the design core, of almost everything I do.”
  • “Cultural Detective is so versatile: it’s useful for a variety of purposes and it can be used in so many ways. It’s broadened and deepened my repertoire of effectiveness.”
  • “Cultural Detective has enabled me to resolve counter-productive conflicts between co-workers much more effectively.”
  • “Cultural Detective is a wonderful tool! It will help any team to work better as a team.”
  • “Cultural Detective is indescribably valuable in providing directions and methodology to stimulate intercultural awareness and competence.”
  • “Cultural Detective helps me to be a better manager of my employees. It helps make my company attractive to a younger and more diverse workforce.”
  • “Cultural Detective helps me not to be so quick to get angry or criticize. It has made me much more productive.”

Clients have shown us that regular on-the-job use of Cultural Detective improves scores on the Intercultural Development Inventory (IDI); one client report its staff gained two stages in just four months! Customers also tell us that use of Cultural Detective increases their bottom line:

  • One client directly attributed a 30% increase in customer satisfaction to Cultural Detective.
  • Dozens of consultants have reported sales increases as their clients continue using their subscriptions to Cultural Detective Online and then ask the consultant back for further in-depth training, consulting and coaching.

Our workshop will begin on Thursday evening from 5 – 8pm for a welcome reception and workshop. This will allow you to fly in that day, take a walk on the beach, and soak in some sunshine before joining us for sunset. Both Friday and Saturday we will meet from 9am – 5pm, and will conclude the program on Saturday with a no-host dinner and night on the town. You may fly out at your leisure on Sunday or plan to stay longer for a holiday.

Our venue is a charming smaller resort hotel right on the prime beach in the Golden Zone—Las Flores Beach Resort. Single rooms have two full size beds for 1755 pesos/night (about US$92); suites also have two beds, a guaranteed ocean view, sitting room, kitchenette, and terrace for 2539 pesos/night (about US$134). There are numerous less expensive options as well as more luxurious lodging if you prefer.

Register now to secure your early-bird reduced rate. Click here for more information, call +1-913-902-0243, or email Greg or Dianne at cd@culturaldetective.com. We look forward to working with you, and thank you for all you do to promote much-needed intercultural competence in this world of ours!

Intercultural Training Toolkit: Activities for Developing Intercultural Competence for Virtual and Face-to-face Teams

icc toolkit
We are delighted to share the news of a newly published volume of collective knowledge from SIETAR Europa (Society for Intercultural Education, Training and Research): the Intercultural Training Toolkit: Activities for Developing Intercultural Competence for Virtual and Face-to-face Teams.

“Inspired by many discussions in the SIETAR network, the idea of publishing a collection of SIETAR intercultural training tools came to light. …our intention was to create a consolidated resource of SIETAR members’ favourite and most effective tools and methodologies” according to the book’s editors. They continue:

“Every moment in a training setting is an opportunity for those in the room to reflect on and develop their own intercultural competencies. How we learn about navigating culture is shaped by our professions, travels, and personal interests. With this publication we want to support your learning environment by publishing selected go-to training activities from SIETARians for virtual or face-to-face teams that integrate modern technologies and emerging practice styles with materials and instructions.”

This practical, useful collection of 29 activities is organized into three sections:

  1. Opening and Warm-up Activities
  2. Feedback & Debriefing Activities
  3. Teambuilding Activities

Two of the Teambuilding Activities are authored by Dianne Hofner Saphiere and explore ways to effectively use Cultural Detective. The first provides step-by-step instructions on how to use stories and critical incidents to explore and bridge cultural differences,. The second focuses on developing and using Personal Values Lenses as a method of increasing cultural self-awareness, teaming and collaboration.

The Intercultural Training Toolkit is available as a very reasonably priced ebook via Amazon; hard copies are currently available via Books on Demand or in mainland Europe through national amazon.com sites. We hope you will take the opportunity to check out this new collection of ready-to-use intercultural training activities.

Hansen, Elisabeth/Torkler, Ann-Kristin/Covarrubias Venegas, Barbara (eds.): Intercultural Training Tool Kit: Activities for Developing Intercultural Competence for Virtual and Face-to-face Teams, SIETAR Europa Intercultural Book Series, 2018. 76 pages. ISBN 9783752810073.