We Want to Get Rid of You!

“The Power of Storytelling in Intercultural Communication”
Many thanks to Joanna Sell, a certified Cultural Detective facilitator, for this terrific guest blog post. Be sure to check out her new intercultural storytelling blog at http://www.interculturalcompass.com/blog/.

DOD

It was early autumn when Martin, a German project leader, relocated to Mexico. At the beginning of his assignment he was very excited about the new challenge and curious about the host culture. His only concern was the fact that he was an introvert.

Every day before going to his company he threw a coin and “played heads or tails”. When he saw heads he would talk to the very first employee he encountered on his way. While seeing tails he would breath a sigh of relief that he did not have to “jump over his shadow” to practice small talk. Nobody knew about his habit and his team members were quite puzzled by his behavior, seeing that he did not talk to them as often as had their former leaders.

Pretty soon even those who had been very talkative at the beginning of Martin’s assignment limited their exchanges with him to the minimum. His assignment became challenging and Martin could not help feeling excluded, not only in the professional context but also in private life. Actually, he almost had no private life at all. Spending extra hours at work in the evening and during weekends resulted in isolation amidst a crowd of smiling faces in Mexico.

One late October morning, shortly after arriving at the office, Martin noticed a colorful skull made of sugar on top of his desk. He closed the door and slowly sat down. He remained frozen for half an hour or longer. He noticed that his colleagues barely spoke to him. Seeing the skull, he got terrified that they most probably wanted to get rid of him.

What happened next?

When Katrin Sihling—a dear colleague of mine from the Munich area who was raised by her Mexican mom and her German dad in South Germany—finished the story and asked that question, everyone in our group at Jena University smiled. Someone hurried with a possible explanation: “People in Mexico celebrate November 1st with parties to commemorate their ancestors and give one another sweet skulls to highlight the festive character of this feast”.

Listening to that explanation I sketched the following concluding scene in my head: Luckily, Elena, one of Martin’s team members, originally from Switzerland, entered his office and got concerned when she saw Martin’s pale face and absent gaze. When he indicated towards the skull without saying a word, she immediately noticed the cultural misunderstanding. It was she who had put the colorful sugar skull on his desk, as she did every year for all the people in their department. She explained the symbolic meaning of the sweet skull and asked Martin whether he wished to join the Mexican part of her family in celebrating El Dia de los Muertos.

That day both of them learned something new: not to take the world of obviousness (their world of obviousness) for granted, but to ask for new meanings instead.

The power of the storytelling approach in the intercultural context lies exactly in this attitude. Exchanging stories across cultures enhances curiosity and redirects attention from a focus on general, simplified assumptions and towards sense making and re-narrating the world of obviousness; that’s why the Cultural Detective Method is built around stories! Every critical incident in our series is a true story, sometimes a combination, involving real people in real situations.

“Culture is a set of stories that we enter” (Jerome Brunner) and exchanging facts and data about cultures without exchanging stories is a dead-end street.

“It is the stories we share with each other that help us to overcome cultural conflicts, cope with transition stress, and shape how we perceive the past and see the future. Thanks to an exchange of stories we become able to rethink our assumptions and change our behavior. Changing behaviors definitely requires mindfulness in order to recognize which behaviors are inappropriate and which are desirable in different cultural contexts.

To sum up why we need storytelling in the intercultural context, I would like to offer a short list (instead of a story) that includes the following issues:

  • Storytelling suppports zooming in and out effects and, therefore, enables perspective change.
  • Storytelling allows the discovery of cultural roots from multiple perspectives.
  • Storytelling offers insights into the complexity of multicultural identities.
  • Storytelling can be an eye-opener in new cultural surroundings.
  • Storytelling adds the emotional layer to the cognitive level.
  • Storytelling serves as a means of transmitting cultures.
  • Storytelling deals with new stories of belonging.
  • Storytelling initiates change processes.
  • Storytelling serves as sensemaking.
  • Storytelling moves hearts.

Sell, J. (2017): Storytelling for Intercultural Understanding and Intercultural Sensitivity Development in: Chlopczyk, J. (ed.) Beyond Storytelling. Springer Gabler, pp.234-235.

Made you curious? Please find more about the storytelling approach in the intercultural context with a focus on choice biographies and identities in flux, coping with the danger of a single story, new stories of belonging and a hands on compilation of storytelling methods that can be applied in intercultural programs in two of my chapters published in following books:

Sell, J. (2017): Storytelling for Intercultural Understanding and Intercultural Sensitivity Development in: Chlopczyk, J. (ed.) Beyond Storytelling. Springer Gabler.

Sell, J. (2017): Segel hoch und auf zu neuen Ufern – Eine Reise durch die Welt der Storytelling-Methoden im unterkulturellen Kontext in: Schach, A. (ed.) Storytelling. Geschichten in Text, Bild und Film, Springer Gabler.

Le « Bridging » 

I hope you’ll join Catherine Roignan and myself in the heart of Paris on 18 November for this terrific one-day, bilingual workshop! English follows the French.

Atelier le samedi 18 novembre 2017 de 9h30 à 17h30
Hotel Normandy, 7 rue de l’Echelle – 75001 Paris
Animé par Dianne Hofner Saphiere et Catherine Roignan
Organisé par SIETAR France

Le « Bridging » : méthodes et techniques pour faciliter la coopération
au-delà des différences culturelles

Savoir « créer des ponts » entre personnes ou groupes culturellement différents, les mettre en situation et en capacité de communiquer et coopérer de façon efficace : c’est à la fois une nécessité et un but pour de nombreux chefs d’équipe, que ce soit en entreprise, dans les administrations ou les ONG.

Le « bridging » est aussi l’objectif ultime du travail interculturel : si on apprend à remettre sa propre culture en perspective et à se familiariser avec la culture de l’autre, c’est précisément pour parvenir à construire ce pont sur lequel se rencontrer.

Mais comment s’y prend-on concrètement? Comment les managers et les professionnels de la formation et du conseil peuvent-ils favoriser la synergie des efforts et des équipes internationales?

Le Cultural Detective® « Bridging Cultures » capitalise sur l’expertise existant désormais dans ce domaine : compétences, activités, grilles d’analyse, bonnes pratiques pour faire évoluer les esprits et les pratiques, issues d’expériences dans différentes organisations dans le monde.

Dans cet atelier dynamique et participatif, vous apprendrez comment :

  • Renforcer votre capacité personnelle à « faire le pont » avec des personnes différentes de vous
  • Prévenir et surmonter les blocages dans la communication
  • Adapter votre stratégie de « bridging » à des contextes particuliers
  • Identifier des mesures concrètes permettant de faciliter la coopération entre groupes culturellement divers.

Vous serez amenés à expérimenter vous-mêmes plusieurs exercices du Cultural Detective® « Faire le pont entre les cultures », de manière à pouvoir ensuite les transposer dans vos groupes et organisations.

L’atelier sera bilingue, en français et en anglais.

Programme de la journée :

9h30      Qu’est-ce que le « bridging » ? Présentation de la problématique
10h30    Compétence 1 : Identifier son attitude personnelle face au « bridging »
11h30    Pause café
11h40    Compétence 2 : Prévenir et surmonter des blocages de communication
13h         Déjeuner libre
14h15     Compétence 3 : Analyser les contextes d’intervention
16h         Pause café
16h15     Compétence 4 : Identifier des mesures concrètes et adaptées pour créer des
ponts
17h15     Conclusion, retours des participants et pistes pour action.

Registration: http://sietarfrancecongres.com/events/le-bridging-un-atelier-propose-par-dianne-hofner-saphiere-et-catherine-roignan/

Bridging Cultural Differences: Methods and Techniques to Create Cooperation that Leverage Differences

18th November 2017 from 9.30 am to 5.30 pm
Hotel Normandy, 7 rue de l’Echelle – 75001 Paris
Facilitated by Dianne Hofner Saphiere and Catherine Roignan
Organized by SIETAR France

To build a bridge between culturally diverse persons or groups and develop the environment and ability to communicate and cooperate efficiently: that’s both a necessity and a goal of many team leaders in organizations worldwide.

Bridging is also the ultimate goal of any intercultural work: learning to put our own culture in perspective and learn about the other’s cultures is part of the process.

But how to do this concretely? And how can managers and training and consultancy professionals best support the synergy of efforts and teams, so that differences become assets ?

Cultural Detective Bridging Cultures capitalizes on the now-existing expertise of intercultural bridging practices in different organisations around the world. It identifies key competencies, offers activities, grids for analysis and best practices to help mindsets and habits evolve and to create cooperation.

In this dynamic and interactive Cultural Detective®Bridging Cultures workshop you will learn how to:

  • Reinforce your personal ability to communicate and bridge with different people.
  • Prevent and overcome blocking situations.
  • Adapt your bridging strategy to specific contexts.
  • Explore different techniques to foster cooperation between culturally different groups.

This workshop will leverage select exercises from Cultural Detective® Bridging Cultures so that you can replicate them in your work, communities and organizations. You will leave the workshop with practices you can implement immediately as well as extensive handouts.

The workshop will be facilitated bilingually in French and English.

Program of the day :

9.30 am                               What is « bridging » ? Definition and issues at stake
10.30                                    Key Competency 1 : Self-awareness and bridging mindset
11.30                                    Coffee Break
11.40                                    Key Competency 2 : Overcoming blocking situations in
communication
1 pm                                     Open Lunch
2.15 pm                                Key Competency 3 : Contextual analysis
4 pm                                     Coffee Break
4.15                                       Key Competency 4 : Generating bridges
5.15 – 5.30                           Conclusion, feedback and tips for action

Registration: http://sietarfrancecongres.com/events/le-bridging-un-atelier-propose-par-dianne-hofner-saphiere-et-catherine-roignan/

Focus on Responsible Tourism

We greet hundreds of thousands of national and international visitors each year on the west coast of México where I live. For years I have promoted cultural and religious tourism to the State Secretary of Tourism, trying to encourage travelers to get beyond the beer and beaches to experience a bit of the “real Mexico.”

Recently, a colleague in Milan, Maura di Mauro, told me about a special film track she coordinated in May at the SIETAR Europa Congress in Dublin entitled, Focus on Responsible Tourism. She cautioned me about how the culture of Mursi villagers in Ethiopia was changing due to tourism. Thanks to an influx of camera-toting tourists willing to pay for photos, the villagers increasingly exaggerate their traditional practices and even falsely embellish them, to make them more attractive to visitors. She also told me about Chinese tourists descending en masse on a small village in The Netherlands. Many of the Dutch residents welcome the added economic boost such international tourism provides, but there are also downsides to such tourism and, again, changes to the host culture.

Maura got me excited and I can not WAIT to view these two films!

The first documentary Maura told me about is called Framing the Other” by Ilja Kok and Willem Timmers  (25 min, English and Mursi with English subtitles, €445 for the film in an educational package with guide and readings on tourism’s impact).The Mursi tribe lives in the basin of the Omo River in the south of the east African state of Ethiopia. The women are known for placing large plates in their lower lips and wearing enormous, richly decorated earrings. Every year hundreds of Western tourists come to see the unusually adorned natives; posing for camera-toting visitors has become the main source of income for the Mursi. To make more money, they embellish their “costumes” and finery in such a manner that less of their original authentic culture remains. The film contrasts the views of Mursi women and those of Dutch tourists preparing for a meeting. This humorous and at the same time chilling film shows the destructive impact tourism has on traditional communities. The film screening was followed by a Q&A with producer Ilja Kok. A preview follows:

The second film is called Ni Hao Holland: The Chinese are coming” by Willem Timmers (25 min, Mandarin and Dutch with English subtitles, €395 for the film in an educational package with slides and readings on understanding Chinese tourists). This is a documentary about Chinese tourists and their quest for the authentic Dutch experience. Cherry, the main character, has long dreamed of swapping her home city Beijing for the Dutch village Giethoorn. She has heard and read a lot about this mythical place. The day arrives that she and her friend hop on the plane in search of adventure. In the meantime, entrepreneurs from Giethoorn work hard behind the scenes to cater to this “Holland experience.” They want to make the most of the fast-growing flow of Chinese tourists to their village. How is this authenticity created by some and experienced by others? Below is a preview:

Maura also curated a third film for the festival at SIETAR Europa:Holi-days” by Randi Malkin Steinberger (50 min). If you’re interested in tourism and its impact on culture, it looks very worthwhile.
Why do we visit pilgrim’s places, art capitols and tourist’s paradises en masse? Traveling from Jerusalem via Florence to Las Vegas, Steinberger takes the answers to these questions to an increasingly general plane. In Jerusalem (welcoming three million visitors a year) we see tourists visiting the holy places, buying souvenirs, and putting themselves through torments that Jesus Christ once endured. What they are looking for is elucidated in short statements by pilgrims, tour operators, church leaders, guides, scientists, and souvenir vendors. All these opinions put forward a few basic ideas: tourism and commerce overgrow religion, and sacred places and objects give people the feeling that they are part of some higher order. We could look at Florence in the same way, where annually six million tourists drink in the best of Renaissance Art. The street interviews allow the same conclusion as in Jerusalem: people feel dumbfounded and overwhelmed. The countless tourists and the massive trade in souvenirs “have turned the city into a congealed moment in time.” The climax of this film journey is reached in Las Vegas. In this city, 36 million people a year enjoy replicas of famous cities and monuments, cinematic reconstructions of historical moments, spectacular shows, and dazzling gambling palaces. Here, the reality, which people also look for in Jerusalem and Florence, is better and more typical (and even more soulless) than in reality.

Early Bird Rate Closing Soon!

cdfc-grad-5You have two more chances in 2017 to become certified in the use of Cultural Detective. The early-bird rate for the certification in San Diego ends 30th September!

  1. logo-1.jpg
    San Diego, USA, 21-23 October 2017

    Post-conference workshop of the SIETAR USA Conference. Profits benefit SIETAR USA.
    REGISTER OR FIND MORE INFORMATION HERE
  2. logo.jpg
    Vienna, AUSTRIA, 23-25 November 2017

    Sponsored by and with profits benefitting SIETAR Austria, this is a lower price than normal, so take advantage!
    FIND MORE INFORMATION HERE
    REGISTER VIA SIETAR AUSTRIA

Below are some comments from participants in previous Certification Workshops:

  • “Excellent, customizable tools will help me effectively address and restore my clients’ problems.”
  • Cultural Detective helps me be a better manager.”
  • “This will assist me greatly in building partnerships in other organizations and with newly arrived communities.”
  • “We will roll Cultural Detective out across the organization to develop a shared model and language for leveraging our differences.”
  • “A teachable model that is a simple approach to a complex subject.”
  • “This helps me to better work with some co-workers and not be so quick to get angry or criticize, which is rarely productive.”
  • Cultural Detective provides the structure and process for the deliberate intent required to understand others from their point of view and collaborate with them.”
  • CD helps me see a clearer picture and find resolutions when I’m dealing with complex, sensitive issues.”
  • Cultural Detective is an excellent conflict resolution tool.”
  • CD has given me a greater understanding of the way people tick and the tools to recognize them. It’s a way to handle issues that makes sense!”
  • “I will use Cultural Detective with our international students as well as during our department training. It changes mindsets.”
  • Cultural Detective opens doorways to more effective design and learning.”
  • CD transforms team productivity.”

We very much look forward to having you join us and to helping us develop intercultural competence for enhanced respect, understanding, collaboration and justice in this world!

Printable Maps for Use in Class

World-pa_0Do you work with people from an area of the world you know little about? Most of us aren’t that great at the geography of our own area of the globe, to say nothing about knowing the names of states, cities, or rivers half a globe away! It can be awkward when chatting with a colleague in another country and they talk about their weekend travels, but you have absolutely no idea whether they went to a city, the country, mountains, or seashore. Not the best way to build credibility! Even worse if your colleague is talking about organizational expansion plans, and you don’t know whether they’re talking north, south, east, or west! Learning some basic geographical literacy can be a great help in building relationships, trust, and productivity on a team.

To that end, in trainings I sometimes print out a blank or unlabeled map of a country or region, and ask my learners to fill it in. What better way to realize how much we have to learn? I often use it as a warm-up activity: something for those who arrive early to do while waiting for the on-time arrivals; a way to engage and focus learners.

The problem is finding the maps. I want accurate maps that print in high resolution. And, ideally, I want maps with the “answers,” labeled maps, as well as the blank or unlabeled ones. I would also like them to be free of charge. Enter Arizona State University’s Geographic Alliance, which has free downloadable and printable maps that are very useful for training and education. Be sure to check them out! They have maps for all seven continents, major world regions, and quite a few countries.

India_3pages_Page_3

The Alliance’s mission is to advocate for a geographically literate society. As such, they have elementary and secondary lesson plans focusing on Arizona, the USA, and the world. How wonderful is that? Foci of the lesson plans include GeoStem, GeoMath, GeoHistory, and GeoLiteracy. If you are an educator or play around with kids, be sure to check out their cool curricula! Samples include:

  1. Can You Hear Me Now? How a Country’s Wealth Influences Communication: students use scatter plots to discover relationships between the wealth of a country and the access of its citizens to modern methods of communication.
  2. Don’t Just Escape A Problem, Shape A Solution: An NBA Star’s Efforts to Fight Ethnic Hatred: students will identify the events that led to the formation of Group 7, Vlade Divac’s organization to aid child victims of war. Students will recognize how one person is able to identify a problem and make a positive impact on the world.
  3. From Around the Corner to Around the World: How Technology Helps in the Spread of a Product: students will examine the spread of one product (Coca-Cola) as aided by advances in technology. Students will mark on their maps their estimates of the spread of a product and then mark their maps again after receiving and discussing information. Students will culminate the lesson by writing a summary paragraph.
  4. Go, Buddha, Go: Patterns in the Spread of Religions: students will gain a better understanding of patterns of cultural diffusion, while also reinforcing their knowledge of where religions began and where they spread to.
  5. If These Walls Could Talk: Seeing a Culture Through Human Features: students will identify events that shape a culture, and identify human features in their own community.

Cultural Detective is a renowned process for developing intercultural competence by better understanding oneself, others, and bridging differences so that we harvest the added value of diversity. It is immediately applicable and theoretically grounded, and combines well with a host of other tools, activities and approaches. Maps are just one of these. To read some of our other articles about maps, click here.

Free and Effective Intercultural Assessment Instruments

The Freebies page of our website contains a plethora of downloads and resources we hope you’ll use. Today I’d like to focus your attention on one small portion of that page: Assessment Instruments.

There are, fortunately, loads of terrific intercultural assessment instruments on the market today. The instruments that we share do not compete with those but, rather, fill a different niche. There are just four of them, but they are important, IMHO.

  1. First, and most important, is the Diversity Collegium’s Global Diversity and Inclusion Benchmarks. With contributions from 95 Expert Panelists including me, this complimentary download is a tremendous resource for any organization or community aiming to improve the quality and caliber of its diversity and inclusion.
  2. Second, but also of great interest to our community, are the two Cultural Detective Competence Assessments. These tools are still in beta-testing and require your use and refinement, please! If you use Cultural Detective and would like to conduct pre- and post-tests to verify how well your learners have integrated the methodology into their daily thoughts and habits, give these instruments a go. And be sure to provide us your feedback and improvements/refinements!
  3. The final assessment tool is a quiz on world maps. It could be useful in training, or for your personal professional development. Maps obviously reflect the world views of their creators, and this quiz is aimed to help users realize that.

There are loads of other complimentary resources available from our site. Please put them to good and frequent use! Together we can make a difference, promoting respect, collaboration, innovation and justice.

Become a Certified Facilitator

Register now to learn to use Cultural Detective’s robust and personally customized online system to improve intercultural competence in your communities, organizations and teams—bridging the issues that polarize our societies and leveraging differences as assets.

We have two upcoming workshops, one in San Diego USA in October and the other in Vienna AUSTRIA in November. Proceeds from both events will support the respective SIETAR (Society for Intercultural Education, Training and Research) organizations. You will leave the workshop with a developmentally-sound set of tools in your hands and the knowledge and skill to use them. You will form meaningful, long-lasting relationships with leading professionals. And, as a certified facilitator, you will receive a 10% discount when you license our printed materials, a listing on our website, and one-month access to Cultural Detective Online.

Below is the flyer from SIETAR Austria, and following that is a video from SIETAR USA:

CD Vienna 2017 p1CD Vienna 2017 p2

Click on the link to learn more or secure your seat now.

Complimentary Resources

Last month I shared with you the newest page on our website, a list of some of the Free Resources we are eager to have you use. In that post I focused on Tools for Training and Education.

In this second installment, I’d like to focus on the resources we have to help you reflect on the approaches you take and the biases inherent in them. You’ll find them in the section entitled, Resources and Articles, and they include:

  1. A terrific piece written by Peter Isackson called “Beyond Cultural Dimensions.” Dimensions of culture are superb tools for understanding and comparing cultures using universal categories. They also, as does any tool, have downsides. Peter discusses both. If this topic is of interest, you may also want to register for our complimentary webinar, “How is Cultural Detective Different from Other Intercultural Tools?
  2. A brilliant article by Cultural Detective Malaysia co-author Asma Abdullah, “Indigenous Contributions to Global Management.”
  3. Links to a series of articles on food, language and values, including Chinese, French and Japanese. Perhaps you’d like to add one of your food fetish languages to the mix? Send your article to us and we’ll consider it!
  4. The inside scoop on “Tiger Moms,” written by the co-author of Cultural Detective South Korea, Eun Young Kim.
  5. Free downloads of several (expensive) journal articles, including:
    1. Productive Behaviors of Global Business Teams from the International Journal of Intercultural Relations
    2. Three entries in the SAGE Encyclopedia for Intercultural Competence

Please use these complimentary resources frequently and well, so that together we can develop intercultural competence in our organizations and communities, thereby building respect, understanding, collaboration and justice!

Resilience Through Resistance

coverAfAmOn this Juneteenth Freedom Day, I am humbled and honored to share with you a significant update in the Cultural Detective African American package. Since these materials were first published four years ago much has changed in the USA and in the African American community. When we initially asked its authors, Kelli McLoud-Schingen and Patricia M. Coleman to update the package, emotions were too raw, wounds too fresh, and the idea itself overwhelming.

“With each face, each name and each court case, members of the African American community see their fathers, their sons, their brothers, their nephews, their lovers, their mothers, their daughters, their nieces, and themselves. The fear in the African American community is palpable, present, and real—and it paralyzes, polarizes, and traumatizes the community.

A year later they sent us a brilliant piece that provides important and often missing or over-looked context to today’s realities of the African American experience. This short essay is especially useful for people who are new to the USA or who just don’t “get” what all the “fuss” is about. I am personally and professionally very grateful to these two talented professionals for their contributions to intercultural understanding.

“There are real values in conflict here. When someone is killed—whether by the police or another citizen, African Americans expect the justice system to work…

When this doesn’t happen, overwhelming grief gives way to unimaginable pain, which, in turn, often gives way to irrepressible rage. When the rage is released, the socially pathological stories of black violence are reinforced, perpetuating the stereotypes that serve to dehumanize an entire group of people.

What we have now is an opportunity to explore why African Americans have had the need, in every generation, to ask the timeless question, “Am I not a full and equal citizen?” It seems the answer should be an unequivocal and resounding “yes,” but the question is most often met with an appalling silence, or worse, a loud “no” backed by legal might.”

Cultural Detective, as you know, is a licensed product, available via subscription (CD Online) or printed PDF at very affordable prices. The topic of race relations in the USA is so crucial, however, that the three of us feel compelled to share the new addition with our entire community. You will find it below. Please put it to good use, whether in combination with your Cultural Detective Online subscription or PDF license.

Free Resources, all in one place

Freebies.jpgCultural Detective is very committed to building respect, collaboration, equity and justice in our world by developing intercultural competence. To that end, we publish extremely effective and affordable materials, we conduct an extensive series of free webinars, and we frequently share activities, designs and resources on this blog.

In order to make it easier for members of our community to access these complimentary resources, we’ve done our best to gather most of them into one place: the “Freebies” section of our website. Gathering all of them is rather untenable, as we’ve been giving stuff away since 2004, but if you find something on our sites that you feel deserves a listing in the Freebies section, please let us know.

I plan to do a series of blog posts about this new page, and I’ll start at the bottom, Tools for Training and Education. There you will find some truly incredible things.

  1. The Four Phase Model for Task Accomplishment in multicultural teams, taken from the classic Ecotonos: A Simulation for Collaborating Across Cultures. It provides a proven model for using differences as assets that combines well with and supplements your use of Cultural Detective.
    There are an additional three articles on ways to use Ecotonos in various settings, including in a business class, for conflict resolution, and in a science laboratory.
  2. A terrific article by one of the intercultural field’s most respected researcher/practitioners, Jackie Wasilewski, titled “Collide-o-culture or Kaleid-o-culture? GPS for Human Beings.” If you haven’t read it, you should.
  3. An article written by Barbara F. Schaetti, Heather Robinson, and myself on our go-to approach for developing sustainable intercultural ability, EPIC: Essential Practice for Intercultural Competence.
  4. Powerpoint slides and information on Interculturalidad in Latin America, and how it compares to similar concepts in North America, Europe and Asia, written by Adriana Medina-López-Portillo.
  5. Link to download a terrific learning game on the refugee and migrant experience, developed by Caritas France and called “On the Road with Migrants.” The game is available in French, English, German, Greek, Italian, and very soon in Portuguese and Spanish.

I am proud of the generosity of our team of authors and our community of certified facilitators and users, to help us make these tools available to all of you. Please use them frequently and well. Together we can promote respect, understanding, collaboration and justice!