Awesome New Webinar Series!

eventbriteCultural Detective offers a series of complimentary webinars that you, your colleagues, clients, and prospects should most definitely attend. In the introductory 90-minute webinar, “Cross-Cultural Effectiveness,” participants learn the basic Cultural Detective Method for analyzing interactions in context and using differences as assets, and they receive a three-day pass to the Cultural Detective Online system to explore later on their own. If you haven’t attended, we urge you to do so. And, seriously, invite your colleagues, clients, students, prospects, neighbors; this is great free marketing—many in our community use it as one of the steps in their sales funnel. And don’t forget those in the educational arena—quite a few professors now require Cultural Detective for their classes.

In addition to our introductory webinars, this year we have added four NEW standard webinars, AND we are adding a special series of four online workshops on Latin America! We invite you to join us for one or all of these exciting webinars.

https-cdn-evbuc-com-images-27476928-52936038434-1-originalCheck out our new special four-part series called “Latin America and Its Place in World Life.” The first online workshop will focus on the Andes Region, the second on the Cone South, the third on Central America including México, and the last on the Caribbean Islands. If you attend all four, you will receive a one-month pass to Cultural Detective Online and one hour of consulting from Fernando Parrado, principal facilitator of the webinars, founder of Global Minds, and co-author of Cultural Detective Colombia. Here’s the series description:

  • Latin America has assumed a key leadership role in exploring innovative solutions for restructuring societal inequity and promoting responsible development and the sustainable use of natural resources. Many of these efforts are based on popular, direct-democratic movements, including indigenous social movements. Eleven nations include multiculturalism and multilingualism in their constitutions, and an additional four recognize indigenous rights. The region’s economy is the third largest with a GDP of $5,573,397 million USD, its population was estimated at more than 604 million (third in the world), and biggest world territory (it has an area of approximately 19,197,000 km2).Yet Latin America has been culturally misunderstood! It is often treated as a single market with shared language, religion, history and culture, but the region envelops important differences. This highly experiential workshop will enable participants to explore the richness, complexity, irony, and promise of the hundreds of cultures that comprise Latin America.
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Superman is property of DC Comics; original photo is probably ©Warner Brothers

Our four newly launched webinars are:

  1. Cultural Self Discovery in CD Online
    During this 90-minute online learning event, participants will learn how Cultural Detective Online allows you to make Personal Values Lenses, a powerful tool for developing understanding of oneself as a cultural being, knowledge that can help you more fully understand why you respond the way you do, and explain yourself to others who may not share your values. Personal Values Lenses can be overlaid and compared with national Values Lenses or Values Lenses of different generations, spiritual traditions, genders, or sexual orientations. Personal Values Lenses are also incredibly helpful tools for enhancing team, family, or community effectiveness. Participants will also leave with a new cross-cultural activity.
  2. Group Collaboration in CD Online
    The value of social and collaborative learning are undisputed, and Cultural Detective Online harnesses the power of such learning simply and easily. During this 60-minute online learning event, participants will learn how to: set up and manage group subscriptions, subscribe and unsubscribe group members and enable them to collaboratively write critical incidents and debriefs, instruct group members to share their work with you (or keep it private), approve or edit submissions, and share submissions with other group members. Participants will receive the PowerPoint slides used in the presentation.
  3. Building Intercultural Competence in an Organization Using Cultural Detective
    In an age when our world communities are polarized like never before, Cultural Detective is an effective tool for bridging differences, resolving conflict, and engaging in difficult dialogues. During this 60-minute online learning event, participants will explore some of our client’s best practices for building intercultural competence, effectiveness, and innovation by making the most of Cultural Detective Online in their organizations. We will cover both strategies and techniques, small projects and organization-wide efforts. Participants will also leave with a new cross-cultural activity.
  4. How is Cultural Detective Different from Other Intercultural Tools?
    These days we are blessed with a broad selection of intercultural communication and diversity tools, exercises, and techniques. Yet, the vast majority of these are based on cultural dimensions—a terrific model for comparing cultures, though not necessarily effective for bridging them, and particularly not for helping us build respect, equity, and justice in our world. During this 60-minute online learning event, participants will take a look at some of the features that make Cultural Detective Online effective and unique in the marketplace, as well as key requisites to developing intercultural competence.

Seats are limited, so be sure to reserve yours today!

Global Teams in Theory and in Practice

Global-TeamGuest post by Vicki Flier Hudson

I once heard a Zen Buddhist monk say that the definition of suffering is the gap between what is and what we think should be. The wider that gap, the more we experience stress. Today’s global virtual team, without the right tools, might end up spending a lot of time in that gap. Most teams want to becoming high-performing units with all individuals feeling valued, all cultures being respected, and all tasks getting completed on time. The reality can look quite different, however. In today’s taxing environment, many teams find themselves reacting to fires, completing their tasks but without the benefit of time for intentional reflection or action.

As an intercultural practitioner I’ve had the privilege of working with a variety of global teams in industries from manufacturing to finance. Many of them display similar characteristics. They are often comprised of talented individuals who appreciate cultural diversity and want to collaborate effectively. But why do few teams achieve that vision? What causes the gap between that desire to collaborate and the reality of division or confusion?

So many factors play into the health of a global team, some of which defy explanation — call it chemistry, dynamics, or magic. Some of the factors, however, are more visible. For example, I see many teams become misaligned because they do not have proper communication protocols in place. They make false assumptions about shared understanding of terms or processes which can delay projects. Cultural differences also play a significant role in the effectiveness of global teams. Team members might run into disparate cultural approaches to a project, and rather than observe the problem objectively they immediately begin jumping to conclusions and/or negative evaluations. This premature leap can cause them to chase down incorrect solutions and again delay the project. Also, the team may not take full advantage of the diverse perspectives and resources that the members provide.

How do we close this gap between the theory of a collaborative team and the practice of one? First, a global team must realize that intercultural competence is a learned skill, in some ways like welding or computer programming. Cross-cultural skills may be harder to acquire or measure, but they must be studied and practiced. Cultural Detective Online is an incredible tool for global teams to unite around and hone their intercultural proficiency.

CD Online makes it possible, for example, for teams represented in fifteen countries to come together in a virtual training room and explore several important aspects of collaboration. First, they learn to separate objective facts from their perceptions of situations. That skill alone can increase team trust dramatically. Then they learn through what lenses their colleagues might be looking, and how those values impact the outcome of a business problem. Imagine eighteen members of a global team, all online and on the phone, working through a CD Online scenario together that illuminates the values of cultures they work with every day. Everyone gets to contribute and they physically practice those vital cross-cultural skills right there in the training.

I feel a great sense of excitement about what Cultural Detective Online does to increase the effectiveness of global teams, and not just in theory. Join me and the Cultural Detective team as I walk through a case study of a virtual training designed for a global team using CD Online. This event is free and will take place April 9, 2013. To learn more about this event click here, or to register please click here.

Global teams have amazing potential. What tools have you used to get your global team to high-performance?

Vicki Flier Hudson, speaker and Chief Collaboration Officer for Highroad Global Services, inspires people to live, work, and build teams across cultures. She has helped countless large-sized corporations establish successful operations between the United States and India or Europe. Vicki is a certified administrator of the Cultural Detective methodology and the Intercultural Development Inventory (IDI). She has been featured on NBC News, and many of her articles have been published in a variety of magazines.

Cultural Detective Online is LIVE!!!!!!!!

Cultural Detective is proud to announce the new product launch of Cultural Detective Online! This tool is like having a virtual coach in your back pocket, successfully guiding you through the all-too-common missteps of cross-cultural negotiations and communications. Please check out the four videos on the home page. Today only (15-16 October, depending where you are on the planet) there is a 25% launch discount; enter promo code:   CDO-blog25  during checkout.

Huge thanks goes out to each of you who have worked with and incorporated the Cultural Detective Method into work with your clients or employee populations globally, as over the past eight years this tool has become a significant contribution to the intercultural field. Because of our clients and team, Cultural Detective has become globally recognized as one of the premier developmental tools of our time. Now we are on the cusp of very exciting and broader use of the tool through Cultural Detective Online! This new product launch furthers our mission of encouraging communities globally to prosper through intercultural understanding and collaboration.

Cultural Detective Online is useful in a broad range of contexts including global business negotiations and multicultural team effectiveness, international assignments and study abroad, and for successfully communicating within our families and communities, and within and across faith traditions.

A subscription to Cultural Detective Online offers the opportunity to explore the concepts of “culture” and “values” and how they impact communication in everyday life. It provides access to dozens of culture-specific Values Lenses and topic-specific Challenges Lenses, hundreds of real world cross-cultural incidents, and the easy-to-use Cultural Detective process for improving the ability to collaborate successfully across cultures, both on individual and organizational levels.

We are excited to announce that subscriptions are now available for individuals or groups, and we invite you to subscribe to Cultural Detective Online today by visiting http://www.culturaldetective.com/cdonline/ ! Subscriptions start at less than US$100/year, and are less for larger groups of subscribers. You will rarely find more value for your money.