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About Dianne Hofner Saphiere

There are loads of talented people in this gorgeous world of ours. We all have a unique contribution to make, and if we collaborate, I am confident we have all the pieces we need to solve any problem we face. I have been an intercultural organizational effectiveness consultant since 1979, working primarily with for-profit multinational corporations. I lived and worked in Japan in the late 70s through the 80s, and currently live in and work from México, where with a wonderful partner we've raised a bicultural, global-minded son. I have worked with organizations and people from over 100 nations in my career. What's your story?

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New York City Tops Global Competitiveness, London Is No. 2, Economist Says – Bloomberg.

International Women’s Day

Women hold up half the sky, according to Mao Tse-Tung. In many families and communities, women seem to hold up much more than half. And many times women do it for less pay, with less education, or from behind the scenes.

Today is International Women’s Day, and we at Cultural Detective would like to applaud women everywhere, thank them for raising us, for teaching us, and for collaborating with us.

The issues we highlight on March 8 vary by location. They can include access to clean water, education, or the right to vote; ending domestic violence and genital mutilation; advocating for equal pay, better child care, or peace. This year we would like to share with you a preview of an upcoming movie, entitled “Petals in the Dust: India’s Missing Girls,” which will explore the reasons behind “gendercide” in India, the killing of over 7000 baby girls each year. Thanks to Joe Lurie for sharing this with us. The movie is scheduled to be released in December.

Movie Review: The Separation of Nader va Simin (Iran)

The media attention on Israel’s potential response to Iran’s nuclear activity has piqued my interest to learn a bit more about Iranian culture. Last week our family watched a most incredible film that I felt provided so much insight, so I asked my very good friend, Cultural Detective certified facilitator Pari Namazie, what she thought about what I had learned and seen.

I trust you’ll all enjoy her insights as much as I have. It would seem that this film could be an excellent learning tool for those working with Iranians.

Pari joon, thank you for sharing your insights with us!

They were proud moments for us Iranians when Asghar Farhadi received the Oscar for Best Foreign Film, as well as the Golden Globe and the Golden Bear of Berlinale, for his film A Separation (Jodaeiye Nader az Simin).

The film, which talks about a divorce between Nader and Simin, has two main underlying themes: responsibility and truth. Though one initially thinks the film is about a divorce case, Farhadi cleverly weaves many layers of Iranian society into his film, including power, religion, truth, gender, family, and social class. The points which stuck out most when I watched the film were:

The role of women: Iran is governed by Islamic law. The society is patriarchal and the laws between men and women unequal. Although the foreign media might portray Iranian women as weak and dominated by men, the reality of the matter was captured well in Farhadi’s film, which showed Simin wanting to leave Iran with her daughter, as she believed it was not an environment for a child to grow up in. When her husband refused to immigrate with her (due to his father’s condition), she then insisted on divorce and moved into her parents’ home. It also showed a more religious woman taking fate into her own hands looking for a job, despite the fact that in her family the breadwinner was undoubtedly her husband. Any one who has visited Iran will know the strength of character and conviction of its women.

Truth: The film beautifully portrayed the search for truth in the Iranian culture: from the court, to Termeh (the daughter) asking her father if he knew Razieh (the helper) was pregnant when he pushed her out of the house, to Razieh swearing on the Koran that Nader’s pushing her caused her miscarriage — if she swore on the Koran and it were untrue, then she would condemn her daughter’s future and fate. These behaviors show one of the strongest elements in Iranian culture: the search for truth.

Religion: Beautiful to see how Farhadi craftfully showed the secular and religious segments of society, how they came together respectful of one another, and yet also their existing tensions. Nader and Simin are more secular and Razieh and her family, religious. On one occasion Razieh called her religious authority to ask if it was permitted by Islam to work with an elderly old man, who was not related to her and where she would have to wash and change him.

Responsibility and Family: The relationship and responsibility towards family from the younger to the older generation. In the opening scene at the family court, Nader tells the judge that he cannot immigrate with Simin as he has an elderly father suffering with Alzheimer’s and can not leave him. Other scenes show Nader’s commitment to his father and his relationship with his daughter Termeh. Although he is under many pressures he still maintains his attentive concentration towards Termeh’s studies and taking care of his father, the two main priorities in his life.

Farhadi competently shows the different viewpoints of all the actors, without taking sides, and lets the audience reflect on the circumstances and situations. This film is a must-see if you have not yet!

Book Review: How Maps Change Things

by Ward L. Kaiser, published by the New Internationalist and ODT Maps, 2012.
Free download through March 31 for Cultural Detectives

Anyone looking to develop a new class or training program to improve intercultural competence? This just-released book, How Maps Change Things: A conversation about the maps we choose and the world we want, could be the basis of one terrific learning journey! I highlighted something on nearly every one of its 188 pages. I learned so much, on so many different yet related topics, that I now have five or six threads of learning and discovery I want to pursue!

At first glance you might think this is a book about maps. Then you read on page six that it is about

“… how we shape and use maps and how they in turn shape us. It’s about how we see the world and how we therefore understand our place in it.”

So you start to hope that How Maps Change Things could teach us to be careful whether we label a certain body of water the “Arabian Gulf” or the “Persian Gulf,” or color-code parts of Kashmir as Indian or Pakistani, but it goes way beyond that.

“Because such maps encourage the feeling that some areas are home to movers and shakers while others shelter mere pawns.” — page 74

Mr. Kaiser, the author, is a big fan of equal-area projection maps such as the Peters, as most in the global diversity and inclusion field are, and points out how maps such as the Mercator aren’t good for much other than navigation. But in addition to showing us how maps can be used to perpetuate bias, he shows us how maps can also be used to promote perspective shifting, equity, and social justice:

“Through internalizing many ways to see the world we may even develop openness to other people’s points of view and greater self-awareness.”
— page 164

“What if people all over the world threatened by, well, you name it – logging, commercial development, polluting factories, hydrofracking chemicals in drinking water, say – what if they could all see maps as tools of analysis and action? …

How about a map to make clear where the hazardous electronic wastes of the developed world get dumped …

Bring together maps, available technology, human creativity, and people’s willingness to take a stand and you’ve got a powerful recipe for changing events.” — page 176

For these reasons and others this volume will be useful to interculturalists and those interested in diversity, sustainability, and social action.

The author premises that maps are tools that serve a purpose.

“Maps are verbs. They may seem to be tactile objects, documents we can handle or fold – nouns – but don’t be fooled. In persuasively framing questions and selectively supplying answers they act; they initiate; they function as agents.” — page 15

To illustrate this point he shares some terrific stories: one about the role of maps in a territorial dispute between First Nations people and the Canadian government (pages 35-39); another about how a map can skew our view of a country as a source of oil or as a residence of people and families (pages 8-17); and a third showing how a map was used to get one county to pay for a highway interchange that served another county (pages 34-35). There is a chapter about the connection between maps and faith/values (chapter 10 page 141), and how maps are used for disease control and health (page 170), as well as for crime prevention (page 173), a topic of special interest lately with concerns of profiling and ethnic bias.

The book is written in a lively, accessible style, though it gets heavier and slower toward the end; ironically, the final chapters are where Mr. Kaiser’s true passion seems to lie. It contains several embedded learning exercises (e.g., page 121) and interesting conversations such as how indigenous North Americans mapped (page 40). Via this latter conversation, he shows that the “culture” of map-makers is not universal. This, to me, is a hugely important point. Too many people believe their area of professional practice is culture-neutral or universal when, in fact, even science is culturally relative (as well as discipline-relative!).

One of the pleasures of reading How Maps Change Things is that it contains quite a few valuable “hidden” gems. One of my favorites: as the author discusses the huge socio-economic gap in our world, variously referred to by such inadequate (or judgment-laden) terms as North-South, 1st/3rd world, Developed/Developing nations, and Viable/Failed states, he provides in the footnotes a list of experts from diverse political persuasions and walks of life who share a consensus on the absolute need to bridge this gap (pages 138-139).

Through March 31 our friends at ODT Maps, the publisher, are offering this ebook FREE to our Cultural Detective community. I urge you to take advantage of this offer and help the author get this book put to good use!

Maps are tools, and can be purposed to perpetuate bias or to help us to create a better world. Cultural Detective has long been passionate about maps as learning tools. Way back in December of 2005 we dedicated an entire edition of our Cultural Detective e-news to maps (including 3 articles of activities and curricular ideas and a quiz), relying in large part on the expertise and generosity of our friends at ODT Maps.

It included: Using Physical Maps to Transform Mental Maps8 Map Activities for Intercultural Learning; a World Map Detective quizTraining with Map Power; and a free offer (a Mecca-centered Azimuthal map, a Peters Projection map, and a Population Map) from our friends at ODT Maps.

Bob Abramms at ODT has a wealth of books, DVDs, globes, puzzles, games, props, and  world maps for different purposes — terrific training material for intercultural and global diversity and inclusion professionals. If you’re not familiar with his great stuff, be sure to check it out.

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Despite the fact that on February 29, lawmakers in St. Petersburg Russia voted to ban speech, reading, writing or debate on anything “gay” (still needs the governor’s signature), despite the fact that gay acts are illegal in many countries, there has been progress made on LGBT issues over the past year.

If you haven’t already seen this image, we’re pleased to let you know that this homecoming photo of a U.S. Marine caught in a passionate lip-lock with his boyfriend has gone viral on the internet. It seems to have been originally uploaded to Facebook’s Gay Marines group., and has been met with mostly positive response.

Then this morning came another homecoming kiss photo, this one from Seattle.

Congratulations to all happy lovers out there in the world! May we all learn to respect and include one another, and have the fortitude to continue the journey.

The Cultural Detective LGBT is an incredibly powerful tool for building understanding, respect and inclusion in our communities and our workplaces. Written by an international team of authors, it includes five Values Lenses and 14 critical incidents. Please put it to good use and help us make our world a more equitable and inclusive place!

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UCLA Chicano Studies Research Center Newsletter, March 2012 Director’s Message

Last week amid the pre-Oscars hoopla, I kept noticing postings on Facebook about the Mexican origins of the Oscar statuette, created in 1928. Apparently, the statuette was modeled on a nude study of Emilio “El Indio” Fernández, the renowned Mexican actor, screenwriter, and director, who was working in Hollywood at the time. Mexican actress Dolores del Rio, also working in Hollywood, recommended her friend Fernández to the award designer (and her husband from 1930-41), MGM art director Cedric Gibbons. The award was first presented in 1929 and soon thereafter began to be called “Oscar,” a name that was made official in 1939. Why Oscar? Some say the award was named after BettyDavis’s husband, or Margaret Herrick’s cousin, or, because Louis B. Mayer’s executive secretary was Norwegian American, King Oscar II. Indeed, there are several explanations, but they all share one feature: the nude statuette reminded white women in Hollywood of a male relation or countryman. In this way, through an earlier era’s social network, El Indio became The European.

I find this history fascinating not for the way it ends, but for all its wonderful contradictions from the start. The mestizo Fernández, nicknamed El Indio for his indigenous features and whose directorial work would exemplify mexicanidad (Mexicanness), not only started his career in Hollywood — his naked body became the basis for the industry’s icon and its most coveted recognition. Those in Hollywood could not help but look for a way to identify with this new award, to take it into the family, so to speak, and call it by a familiar name: Oscar. Such desire crosses boundaries and tries to deny the fact of them, too. Last Sunday, Best Supporting Actress Octavia Spencer provided an alternative expression of desire when she accepted her Oscar: “Thank you, Academy, for putting me with the hottest guy in the room. I share this with everybody.”

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Our whole raison d’être at Cultural Detective is to help build a more inclusive, just and sustainable world.

One of the many wonderful team members we have helping us do that is Cultural Detective India co-author Madhukar Shukla. He teaches and promotes social entrepreneurship in a myriad of ways, and recently did a terrific blog post that I thought you might enjoy, on seven ways to incorporate sustainability into management education.

Please, share with us your thoughts and stories about how you help build a more sustainable and just world.

Response to Time’s “Yo Decido” Cover

I am blessed to have a comadre who is one incredibly intelligent, wise, and loving woman. Her name is Carmen DeNeve, and she is Mexican-born, living and teaching for decades now in Los Angeles California.

A day or so ago I posted this Time magazine cover to my personal Facebook wall. Many people shared it, as it’s exciting – that the voice of Latinos can be so strong in the USA!

Well, I heard very quickly from my comadrita. I find Carmen’s response so important and quite thought-provoking. It tells a tale that is true for countries around the world with new immigrant voters, I believe, and I’ve received her permission to share it with you here.

“Comadrita, I wish, but too many issues here. First, I wonder about the numbers who really vote and are well informed, even if the total figure is huge. I’m working on this where I teach because some Latino voters have called me the night before election day to ask me, ‘Who do I vote for?’ Or doubting if they should vote. Their thinking is if they don’t study hard about who they need to vote for, maybe it’s better not to exercise their vote — sounds almost sacrilegious.

I think we need neutral political education for new voters like many Latinos, but it doesn’t happen, unfortunately. I want us to be prepared to vote, not only exercise a right that is precious. That’s why later some people blame the victims! And, maybe rightly so.”

[Additional comment from Carmen the following day:] “Dianne, I started reading the article, but I don’t like that journalists give misleading information and manipulate facts, exaggerating such as YO DECIDO. Out of the 50.5 million Hispanic/Latinos they mention, or 17% of the total US population, not all of these can vote, of course. About 10.2 million according to the Census 2010 are not authorized in the U.S. (undocumented) and of course there are more in actuality. This brings us down to 40.5 million potential voters. BUT, from this number there are those under 18 years of age, which roughly I calculated looking at last Census data to be in the 18-20 million range. The recent Census data show roughly one in four children under the age of 10 in the U.S. are Hispanic.

So we don’t really have 50.5 million voting if we take out 30 million not able to vote! This leaves us with 20 million potential voters. Do all vote? Unfortunately not so. I’m trying to educate those who can vote from among these 20 million in my community. They are adorable, but not interested in politics rather focusing on survival. The education of these potential voters will take a long time.

On the other hand, the manipulation of numbers is unbelievable as we all know. I see it as a big scheme for what? I wish, I wish we could all vote and we could actually be 50.5 million and not for example only 13.7% possible voters in Colorado. So I don’t get how we will pick the next President.

We are as diverse in political issues as in religion and socioeconomics. The Miami Cubans seem to have little in common with the Sacramento Mexicans or the New Mexico Hispanics or the Chicago Latinos. But if they want to present us as a common strong block that’s their prerogative, but misleading after all.

Eating with One’s Hands: Cause to Lose One’s Children?

Members of the Cultural Detective community are united in a common purpose: to spread respect, understanding and justice through collaboration in our world. I am so, so lucky to be able to work, each and every day, with such passionate and diversely talented people.

Yesterday was a wonderful day. We held the second in a successful series of two FOLEs (Facilitated Online Learning Events) with a globally dispersed group of movers and shakers; launched a MUCH-anticipated new package (CD Bridging Cultures); got out a blog post and a newsletter; and finished the admin area on our upcoming Cultural Detective Online subscription service. But, I was tired, and feeling rather overwhelmed by all the technology I (have to) work with. I was wondering, as many of us do sometimes, if my efforts were really having a positive impact on the world.

Just then I opened a note from one of my colleagues, a sign language interpreter who is a “foodie.” She reminded me that, yes, every little bit we put out there positively (including via technology) has constructive ripple effects in our world. Bless you and your beautiful work, Anna! Keep reading to see her note and a terrific effect of a recent social networking link.

Here’s the note I received:
Hello dear Dianne,

I am excited to share with you a post and video I made inspired by a story on your Intercultural Competence Newsfeed. Do you remember the piece about:

Norway authorities take away Indian couple’s children for feeding them by hand

My fascination with food and culture spurred me to write a post about different cultures who eat with their hands (including Indian, Ethiopian and Moroccan). And with the help of a friend, we shot a video of this lovely Moroccan gentleman I know giving me a lesson in eating with the hands.

I am hoping to make a series of such videos on cross-cultural food ways. Hopefully it can help build cross-cultural understanding and respect.

Thank you so much for all your wonderful work!

Anna Mindess
Co-author of Cultural Detective Deaf Culture
blog: East Bay Ethnic Eats

Below is the first video in her series, for those who don’t want to keep clicking. We’ve added it to our Cultural Detective YouTube channel as well.

Much-Anticipated New Release! Cultural Detective: Bridging Cultures

Cultural Detective Bridging Cultures coverIntercultural understanding is essential to working in a global world, though by itself it is simply not enough. There is a critical need beyond awareness of differences: an ability to generate and demonstrate effective, transformative, out-of-the-box solutions to challenging intercultural situations. Since 2004, the Cultural Detective series has successfully enabled people to do just that.

We are proud to announce the debut of our latest offering, Cultural Detective: Bridging Cultures. This new tool enables individuals, teams and organizations to purposefully strengthen mindsets and skills in order to leverage cultural differences as assets. It contains worksheets, exercises, tools, tips, and complete instructions. The learning package is authored by Kate Berardo.

Not every situation can be bridged, perhaps not every situation should be bridged, and the act of bridging, as many things in life, may involve an investment of time and energy. This new set of learning materials begins, therefore, by helping you distinguish whether “to bridge, or not to bridge.”

Cultural Detective: Bridging Cultures will enable you to understand how you tend to react when encountering cultural bridging opportunities, identify more effective strategies for bridging both in-the-moment and over time, and practice putting these skills into action. More specifically, you will:
  • Identify when a conversation is about to spiral up or down.
  • Identify “bridge builders” and “bridge blockers” to your successful intercultural communication.
  • Learn techniques for in the moment bridging of differences to ensure conversations spiral upward instead of downward.
  • Develop holistic strategies that consider influencing factors such as history, context, and structure of the interaction.
  • Learn how to expand, filter and test effective bridging solutions.
  • Develop high-impact, creative bridging solutions to both prepare for and repair intercultural relationships.
  • Practice, and receive feedback, on bridging strategies in situations that are real and relevant for you.
Cultural Detective: Bridging Cultures is organized around four main competencies that are essential to bridging cultural differences. They are:
  1. Self-Awareness: Being aware of the mindset you bring to challenging intercultural situations, and knowing both your strengths and blocks in turning such situations into bridging opportunities.
  2. Course Correction: Recognizing points in an interaction where misunderstanding or conflict starts to occur, and responding appropriately.
  3. Holistic Analysis: Being able to analyze complex intercultural situations in a detailed and holistic way that considers a variety of influencing factors, and, thereby, more effective solutions.
  4. Creative Solving: Learning skills and methods to generate “beyond the obvious” solutions to bridge intercultural differences.

While this is not to suggest these are all the skills needed to work effectively across cultures, these are often under-developed abilities that need to be strengthened to enable effective intercultural bridging, and, therefore, are the focus of this package.

SAMPLE EXERCISE

How about an exercise to get you started? The purpose of this activity is to learn what bridging and blocking look like for you, so you can hold a bridging mindset more often.

Let’s begin with some simple definitions.

Blocking Mindset:
  • Focused on own agenda
  • May become defensive or impatient
  • Unintentionally harming the relationship

Think about a challenging interaction in your own life (who, what, when, why) during which you held a blocking mindset. How did you feel? What did your blocking mindset look like? What behaviors did it entail? What outcomes did you achieve?

What do your reactions tell you about yourself and how you might improve your intercultural effectiveness?

Bridging Mindset:
  • Open and curious about others
  • Willingness to meet others more than half-way
  • Belief that others are NOT “out to get us” but that they have positive intentions

Think about a challenging interaction in your own life (who, what, when, why) during which you held a bridging mindset.  How did you feel? What did your bridging mindset look like? What behaviors did it entail? What outcomes did you achieve?

Learn more about Cultural Detective: Bridging Cultures; view a short video on the core Cultural Detective method, which a major software manufacturer credits with a 30% increase in customer support satisfaction; purchase small quantities of the package; or contact Kris Bibler about a site license.