3 Good Reasons For Boosting Your Cross-Cultural Leadership

Three more VERY important reasons you and your organization need to be using Cultural Detective. Now. It’s a very small investment with such major, multifaceted returns.

Hanneke Siebelink's avatarLeadershipWatch

Why is cross-cultural leadership getting so much attention? Why is it important for today’s leaders to develop their cross-cultural effectiveness?

Let me tell you a story.  It starts on a hot summer day in 2001 when the managing director of a family-owned company – let’s call him Paul – arrived in Hong Kong, flanked by his best lawyers.

He had worked with a Chinese partner firm for more than 30 years, much to his satisfaction, and now he had the opportunity to buy 25 percent of its shares. ‘We should set up a joint venture’, his lawyers had advised him, and Paul had rubbed his hands together with delight.  He knew it was a brilliant business opportunity.

When he walked into the room where the joint venture talks were scheduled to take place, Paul frowned his eyes in disbelief.  He had brought five of his own legal staff and hired…

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El Konti—An Age-Old Tradition Stronger Than Ever

Gallery

This gallery contains 13 photos.

Originally posted on ¡VidaMaz!:
Some of the Judíos en route to Mochicahui, with yours truly in the center. I am passionate about culture. My friends, family and professional colleagues know that. I hate to see a language or a cultural…

Lessons in Culture from Twenty-Four Japanese Hula Dancers

Just spoke with Tim this morning. I so enjoy his storytelling and his humor. I am confident you will learn a lot from this powerful, simple yet profound, story. Gorgeous photo, too!

Tim Sullivan's avatarIntercultural Twilight Zone


kiwala'o

It was going to be a fun gig. Twenty-four hula instructors from Japan were to visit the Island of Hawaii to study traditional Hawaiian Kahiko-style hula from a local kumu hula. Our job was to facilitate communication and cooperation between the local hosts and our Japanese guests.

Upon arrival we placed a lei around the necks of our guests, then broke the Japanese “no-hug rule” with each and every one of them. (Freaked them out a little but made everyone smile.) Next stop was the local hotel where they rested and freshened up for our opening ceremony that evening.

The next four days our guests underwent intensive instruction from the local kumu hula, learning Kahiko basics and the proper chants, culminating in a sacred gathering at the edge of Hawaii’s smoking Halema’uma’u crater where they danced and chanted for Pele.

I wasn’t there to witness the event myself but my…

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Incredible Offer for USA Law Enforcement and Policy Making Agencies!

Luby Ismael is a colleague I very much respect. I am delighted to be able to pass on her note, below.

If you work in law enforcement or policy making, and are interested in more effectively engaging Muslims in your community, act quickly to take advantage of this opportunity, please.

For the past 12 years, I have conducted trainings on Building Cultural Competency: Understanding American Arabs and Muslims.

Today, I am writing to let you know of a new training opportunity, based on a generous grant from my partners Unity Productions Foundation, that I am offering to law enforcement and policy making agencies.

This training is designed to improve cultural competency and promote more effective engagement with American Muslims. The content and interactive modules have been cleared by the U.S. Attorney General’s special committee.

Beginning immediately, I am able to waive the training fee for the first 10 agencies that email me to schedule a training. Trainings can be scheduled beginning January 2014. 

Please contact me at luby@connecting-cultures.net or (301) 438-3153 to learn more and ask me any questions.

I look forward to working with you,

Luby

Lobna “Luby” Ismail
T. 301-438-3153
luby@connecting-cultures.net
www.connecting-cultures.net

[Day 1 of 5] SIETAR Europa Congress Tallinn: Daily Wrap Up

For those of you who are passionate about intercultural but, like me, were not able to get to Tallinn, Estonia for the SIETAR (Society for Intercultural Education, Training and Research) Europa Congress, here is Vanessa’s first day wrap up. Enjoy!

 

Vanessa's avatarthe book of ness

Wednesday was “Pre-Congress How-To Workshop Day”.  We are wrapping up, and what were the biggest take-aways?

Image

Sabrina and I were first to present this morning.

We framed Social Media Marketing through an intercultural lens.  Have you ever been a tourist?  Have you ever been a traveler?  What’s the difference?  Tourists might just casually visit a country, without a strong connection or engagement with the local community, perhaps get easily distracted to shiny objects and come home with a suitcase packed full of purchases they didn’t anticipate.

What about a traveler?  Perhaps they spend more time planning and preparing for the visit to the new land.  Relationship building, engaging with local community, and being a conscious participant is the approach of a traveler.  Apply this to Social Media and get your passport ready for your journey.

Image

We have more inspiring stories about building a social media campaign using competencies…

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40 Maps That Will Help You Make Sense of the World

You’ve seen some of these maps before, but I’ll bet you haven’t seen all of them. A very interesting way to visualize differences in our world from various perspectives. Enjoy!

 

twistedsifter's avatarTwistedSifter

 

If you’re a visual learner like myself, then you know maps, charts and infographics can really help bring data and information to life. Maps can make a point resonate with readers and this collection aims to do just that.

Hopefully some of these maps will surprise you and you’ll learn something new. A few are important to know, some interpret and display data in a beautiful or creative way, and a few may even make you chuckle or shake your head.

If you enjoy this collection of maps, the Sifter highly recommends the r/MapPorn sub reddit. You should also check out ChartsBin.com. There were also fantastic posts on Business Insider and Bored Panda earlier this year that are worth checking out. Enjoy!

 

1. Where Google Street View is Available

map-of-the-world-where-google-street-view-is-available

Map by Google

 

 

2. Countries That Do Not Use the Metric System

map-of-countires-that-use-metric-system-vs-imperial

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Foreign assigments and what it could feel like – a real life example

Very typical story, sadly, wasting everyone’s time, efforts and talent. I urge those of you with Cultural Detective Online subscriptions to debrief this story using a Worksheet! Thank you for sharing, Jenny Ebermann, and for your shout-out to our tools.

 

Royal Glitter in the Sober Dutch Egalitarian Culture

(Versión en español sigue el inglés)

In preparation for the exciting inauguration of the new Dutch king and his Argentinian-born queen tomorrow, I am pleased to be able to share with you an article that Cultural Detective The Netherlands co-author Eleonore Breukel has co-written with Marcelo Baudino. It is indeed curious that the Netherlands has a Monarch, and always amazing how current events can so well illustrate the values in a Values Lens. Read on to learn how.

Is there a Dutch identity? Is there respect without titles and formalities? The multicolored Dutch manage to combine royal glitter and soberness. They place their King in the middle of the egalitarian society. Together they guarantee freedom and democracy.

Who are the Dutch?
The Argentinean born Princess Maxima of the Netherlands once said in an official speech “There is no Dutch identity”. That statement was not well received by the Dutch public. What she meant was that the Netherlands is so multicultural that it is hard to label it with one single identity. In large cities in the Netherlands, English is heard more often than Dutch and a range of skin tones can dominate in crowded streets.

fietsenAMS-sOver the centuries people from all continents have come to the Netherlands in search of jobs, education, freedom of speech, a strong social system, and tolerance of race, religion and sexual orientation. Some came for the cannabis. It is a melting pot of people and languages. Immigration laws have become stringent. However, due to the open labor market of the European Union there is a large influx of European migrants, many come from Eastern Europe. Over time most immigrants adapt to the mainstream culture while changing that mainstream culture at the same time.

tulipspa0605_800x5391How egalitarian are you?
In the Dutch egalitarian society all people have the same rights and are treated equally under the same circumstances. The CEO of Shell or the Mayor of Amsterdam will be fined if they fail to pay a parking ticket or if they do not clean up after their dog poops on the street. The Dutch believe in equal rights, equal responsibilities and equal treatment – with the law as the authority – no matter who you are.

CEOs get their own coffee at work, the prime minister often commutes on his bicycle, and Princess Maxima’s kids go to a regular public school. A position of great responsibility doesn’t come with expectations of special rights or special treatment. This often confuses foreigners visiting Dutch organizations. Without formalities around status it can be hard to distinguish who the boss is. The Dutch communication style is also very informal and very direct. Respect is earned by training trust rather than through formalities, job titles or academic achievements.

Do Freedom and Trust sleep on the same cushion?
In the Netherlands they do. Freedom of speech, euthanasia, and use of soft drugs, are all permitted, but strictly regulated. There are laws, procedures and permits for just about everything. You even need a permit to cut down a tree in your own garden. All these regulations exist to protect both individuals and businesses. On one hand they slow down business processes but on the other hand it inspires trust. Like other Northern European countries, the Dutch trust the ability of their national institutions and the government to function well. Favoritism or bribing is punished severely. It is this trust which makes the social economic climate of the northern countries pleasant and predictable.

Soberness and glitter boost the economy
There is soberness in the Dutch culture, which contrasts greatly with the glamour and glitter of the Monarch’s annual ride in their golden carriage. Extravagance is often seen as wasteful and is met with disapproval. This has proved to be a positive trait during tough economic times when, but it can be very embarrassing if one brings an unexpected guest for dinner – meals are rarely prepared with the intention of having left overs.

This soberness, or rather disapproval of abundance and excesses, is rooted in history in the various forms of Protestantism of the Northern European countries originating in the 16th century. Each individual had to earn his salvation through soberness, honesty and hard work. The Protestants opposed the Catholic papal supremacy and authority and they condemned the grandeur of the Catholic ceremonies, the lavish and sinful lifestyle of its clergy, and the adornment of gold, precious stones and paintings in their churches. The Protestant houses of worship were large and empty, with simple ceremonies and no adornments that might distract from worshiping God. The Dutch followed the severe Calvinist doctrine within Protestantism.

Of course the Dutch have changed and very few still practice any form of religion. However some of the old values are expressed in new ways. The Dutch will prefer a solid car like a Volkswagen over a show piece such as a Lamborghini and many prefer to have more vacation days than a higher salary. Often couples decide that one of the partners will not work for some years after having children to prioritize time for family life over the luxury of two salaries.

DEN HAAG-PRINSJESDAG-BINNENHOFEven the royal family does not excel in extravagance or spending lavishly. Their expenses are always scrutinized by the public. They are thought of as walking advertisements for the country. Their beautiful clothes are often the work of Dutch fashion designers. Willem Alexander promotes Dutch water management and sports around the world. The royal family plays a large role in the local and global economy. Not only are they related to many wealthy European royal families, they are also part of an enormous network of the most important and powerful people of the world – from Barrack Obama to Nelson Mandela and from Ratan Tata to Bill Gates. Many of these people are not just acquaintances but personal friends.

When making state visits, large trade delegations accompany the royals. Dutch businessmen are introduced to local companies but also have the opportunity to talk to the royal family during their trip. It is always good to be “seen with your queen”.

Who wants to be queen?
Ask any woman in the street if she wants to switch positions with Maxima and the answer will be, “Oh heavens no, the poor girl”. It is hard to find anyone who wants to be king, queen or a member of the royal family. Status, glitter, travels, and money are not seen as attractive compensation for the responsibilities required. Members of the royal family are always in the public eye and must exercise great restraint airing their own opinions or simply being themselves. Even though Willem Alexander and Maxima have taken steps away from protocol to be closer to the people, every move, smile, and sentence is scrutinized. What will happen to the lively, enthusiastic and charming Maxima when she becomes queen? The country is waiting to see how she will balance these national contradictions.

About the authors
Eleonore Breukel
– Director of Intercultural Communication bv in Amsterdam
www.intercultural.nl  • ebreukel@intercultural.nl

Marcelo Baudino
– Socio Consultor Iceberg Intelligencia Cultural in Buenos Aires                              www.icebergci.com  • mbaudino@icebergci.com

Resources

http://en.wikipedia.org/wiki/Prinsjesdag
http://en.wikipedia.org/wiki/Protestantism
http://en.wikipedia.org/wiki/Calvinism

Brillo real en la sobria e igualitaria cultura holandesa
¿Existe una identidad holandesa? Existe respeto pero sin los títulos y las formalidades. Los multicoloridos holandeses lograron combinar al brillo real con la sobriedad. Ubican a su rey en el medio de una sociedad igualitaria. Juntos garantizan libertad y democracia.

¿Quiénes son esos holandeses?
Máxima, la princesa argentina de los Países Bajos, una vez dijo en un discurso oficial: “no existe una identidad holandesa”. Esta afirmación no fue bien recibida. Lo que quiso decir fue que los Países Bajos son tan multiculturales que es difícil identificar una sola identidad. Es un verdadero desafío incluso detectar una persona holandesa blanca en la multitud de colores cuando se camina en las calles de las grandes ciudades holandesas. Con frecuencia, el inglés es  más escuchado que el idioma holandés.

A lo largo de los siglos, personas de todos los continentes han emigrado hacia los Países Bajos en búsqueda de trabajo, estudio, libertad de expresión, tolerancia de razas, religión y orientación sexual, un sistema social sólido y algunos llegaron en búsqueda del cannabis. Un verdadero crisol de personas e idiomas. Las leyes de inmigración son más rigurosas hoy en día, sin embargo, debido al libre mercado laboral de la Unión Europea, la llegada de otros europeos, especialmente del este de Europa, es enorme.

Con el tiempo, todos los inmigrantes se adaptan a la cultura dominante mientras cambian que, al mismo tiempo, cambian a la cultura dominante.

¿Qué tan igualitario eres tú?
En una sociedad igualitaria como la holandesa, todas las personas tienen los mismos derechos y son tratados equitativamente en iguales circunstancias. El CEO de Shell o el alcalde de Ámsterdam serán multados si no pagan el estacionamiento cuando deben o si no limpian la suciedad que deja sus perros en la calle. Iguales derechos, iguales responsabilidades e igual trato, no importa quién eres. La ley es la autoridad.

Un CEO se sirve su propio café en el trabajo. El primer ministro suele ir a trabajar en bicicleta tal como lo hacen muchas otras personas. Los hijos de Máxima asisten a una escuela pública regular. Por más que uno tenga una posición con  mucha responsabilidad, no puede esperar obtener derechos especiales o un trato particular.

Esto puedo confundir a los extranjeros que visitan organizaciones holandesas, ya que es difícil distinguir quienes son los superiores cuando no existen formalidades específicas con respecto a las jerarquías. El estilo de comunicación holandés también es muy informal y directo. El respeto no se obtiene a través de formalidades, del trabajo o de títulos académicos, sino a través de ganarse la confianza.

¿La libertad y la confianza duermen en la misma cama?
En los países bajos sí. La libertad de expresión, eutanasia, drogas suaves, etc. son libertadas aunque estén estrictamente reguladas. Existen regulaciones, procedimientos y permisos para prácticamente todo. Necesitas un permiso hasta para cortar un árbol en tu propio jardín. Todas estas regulaciones buscan proteger a los individuos y a las empresas. Por más que hagan más lentos los procesos de negocios, también inspiran confianza.

Como cualquier otro país del norte de Europa, los holandeses confían en el correcto funcionamiento de sus instituciones y el gobierno. El favoritismo y los sobornos son castigados severamente. Es la confianza en la ley lo que define al clima social y económico como amable y predecible.

La sobriedad y el brillo impulsan la economía
Hay sobriedad en la cultura holandesa. Es un gran contraste con el glamur y el brillo de paseo anual en al carruaje de oro del monarca. Las extravagancias suelen ser vistas como un desperdicio. Los holandeses no son frugales pero no aprueban el derroche, un rasgo positivo en la época de las sustentabilidad de recursos. Si alguien llega con un invitado inesperado a una cena, puede causar mucha incomodidad en los anfitriones holandeses. Cuatro porciones son exactamente cuatro porciones y no cinco.

Esta sobriedad o rechazo de la abundancia y los excesos se retrae a las varias formas de Protestantismo de los países de Europa del norte en el siglo 16. Cada individuo debía ganarse su propia salvación a través de la moderación, la honestidad y el trabajo duro. Los protestantes estaban en contra de la autoridad católica suprema del papa y condenaban la grandeza de las ceremonias católicas, la vida de lujo y pecaminosa de su clero, los adornos de oro, piedras preciosas y pinturas en sus iglesias.

Los lugares de culto de los protestantes eran grandes y vacíos, con ceremonias simples y sin adornos o cualquier otra distracción que no sea la de venerar a su dios. Los holandeses siguieron la severa doctrina calvinista dentro del protestantismo.

Por supuesto que los holandeses han cambiado y las religiones se han desvanecido. Aun así, prefieren un auto sólido como un Volkswagen por encima de una pieza de arte como un Lamborghini. Muchos prefieren tener más días de vacaciones que un salario más alto. A veces las parejas deciden que sólo uno de ellos trabajo durante los primeros años luego de tener un hijo. Una buena vida por encima del lujo de dos salarios.

Incluso la familia real no se destaca por la extravagancia y por gastar profusamente. Sus gastos son siempre escrutados por la gente. Sus hermosos vestidos suelen ser de diseñadores de moda holandeses. Guillermo Alejandro es un promotor global de la gestión de agua holandesa y los deportes. La familia real juega un rol clave en la economía local y global. Además de estar relacionados con muchas realezas europeas, tienen una enorme red global de contactos importantes y poderosos. Desde Barack Obama hasta Nelson Mandela y desde Ratan Tata hasta Bill Gates. Muchas de estas relaciones no solo son conocidos, sino también amigos personales. En sus visitas de estado, los acompañan grandes delegaciones comerciales. Los empresarios holandeses son presentados a las compañías locales, pero también tienen la oportunidad de hablar a sus reyes durante el viaje. Siempre es bueno ser visto con tu reina.

¿Quién quiere ser reina?
Pregúntale a cualquier mujer en las calles de los Países Bajos si les gustaría intercambiar posiciones con Máxima y la respuesta será: “Por dios no, la pobre niña”. Es difícil encontrar a alguien que quisiera ser rey, reina o miembro de la familia real. Estatus, lujos, viajes, dinero no siempre compensan las difíciles tareas que tienen. Siempre en el ojo del público. Nunca poder ventilar tus propias opiniones. Nunca ser tú mismo. ¿Qué le pasará a la entusiasta y encantadora Máxima cuando se convierta en reina? Aun cuando los nuevos reyes decidan prestar menos atención al protocolo y estar más cerca de la gente, cada sonrisa, movimiento y oración serán pesados en una balanza de oro.

This article is a reprint, with permission, of the original. They’ve written a second article as well, entitled “Influence on Dutch Economy of the New King and Queen of Netherlands.”

In our CD iReality years ago we used an animated metaphor of a tree as culture. Nice to see it again, Marcelo.

Shirley Saenz's avatarIceberg Inteligencia Cultural

El concepto de cultura suele ser tan familiar y tan ambiguo al mismo tiempo, que para muchos suele ser muy difícil brindar una definición concreta. La palabra cultura deriva del latín “cultura”, que significa cultivo, pero que tiene muchos significados interrelacionados. Sin embargo, cuando les preguntamos a las personas “¿Qué es cultura?”, la mayoría de las respuestas suelen caer dentro de 2 grandes grupos de definiciones:

  1. Excelencia en el gusto por las bellas artes y las humanidades, también conocida como “alta cultura”.
  2. Conjunto de valores, creencias y conductas aprendidos y compartidos por un grupo de personas interactuantes. (definición propuesta por Milton Bennett)

En el campo de la interculturalidad, esta distinción es crucial para lograr sensibilidad hacia las diferencias culturales, porque la definición número 1 permite determinar fácilmente quienes tienen un mejor nivel de cultura que otras, mientras que la definición 2, no. Lo que nos plantea la definición 2…

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Link

from Forbes:Jessica

Screen shot from Forbes.com,
©Jessica Hagy: 40 Things to Say Before You Die

I was not familiar with Jessica Hagy before I read this post — 40 Things to Say Before You Die. Read it; you’ll enjoy it. I believe it will remind you of many of the important things in life.

Why am I posting it on the Cultural Detective blog?

  1. Though not intentionally cross-cultural, I believe you’ll agree that the skills, attitudes, mindsets and practices Jessica illustrates in her post all very much apply to cross-cultural interaction. They are core concepts that help us strengthen our intercultural competence.
  2. It is a rarity in life when someone is able to communicate the complex simply, clearly, and powerfully, without “dumbing it down,” while retaining its core essence. It is oh-so-much easier to write long tomes; capturing the main points without sacrificing the larger context, that’s something else entirely. I believe Jessica does this with her drawings. And you tell me, repeatedly, how the Cultural Detective process does that in your organizations.

Evidently Jessica is very well known, and I’m just late to the party. Such a joy to be late in arriving yet to arrive on time!

Please let me know if you enjoy these sorts of re-posts, and how you feel this applies to intercultural competence. Thanks!